Apple Support Community Is Closing: Save Useful Threads and Find the Right Help
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Quick Answer
Apple says the Apple Support Community will permanently close on November 20, 2026. The forums are already read-only, so use the remaining access to save instructions you rely on. Apple’s notice points users to its support site and gives no details about an archive. For a repair or account issue, start with Apple Support. For advice from people using the same device, choose an active peer forum. If you want to report a reproducible software bug, keep the steps and version details handy for Product Feedback.
Save more than a bookmark while pages still load
Open the threads you use and save a PDF or copy the relevant instructions into a note. Keep the original URL, date, model and operating system version with each copy. Those details help you decide whether an old fix still applies when you return to it.
Apple confirms the closing date and read-only status. Its notice leaves the fate of old public threads and profile histories unspecified. A bookmark depends on the page remaining available. If a page later disappears, an archive may have a saved copy. Apple’s closure notice · Internet Archive’s guide
Take the issue to the channel that can act on it
| What you need | Where to go |
|---|---|
| Product instructions or troubleshooting | Apple Support |
| Account, billing or direct help | Contact Apple Support |
| Coverage or a repair | Apple Service and Repair |
| A reproducible software bug | Apple Product Feedback |
| Other owners’ experiences | MacRumors Forums or r/applehelp |
Bring a short description of what went wrong
Include the device model, software version, exact error text and actions that trigger it. State what you expected to happen and what you have already tried. For a problem after an update, note whether it also occurs in another app or on another network. Keep serial numbers, account information and payment details out of public posts.
What Apple said about the closure
Apple told MacRumors that it reviewed its strategy and customer needs before making the decision. The community dates back to Apple Tech Exchange in 1998, followed by Apple Discussions and later versions of the support forums. Its accumulated posts were especially useful for finding workarounds tied to older software and hardware. MacRumors’ coverage of Apple’s response and the forum history
Check which Apple forum you’re using
The notice covers the consumer support community at discussions.apple.com. Apple Developer Forums are a separate venue for app development questions. For a warranty or AppleCare request, go directly to Apple’s service page to check coverage or start a repair. Apple Developer Forums · Apple Service and Repair
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FAQ
Can I reply to an existing thread before November 20?
Apple has already disabled new posts and replies. The community is currently available for reading.
Will my points and old posts remain public?
The closure notice gives no archive or profile details. Save the contributions you want to keep while they are accessible.
